The Donor Scroll appears at the bottom left of your Network for Good fundraising page - this is where donors can share messages of appreciation and encouragement, and show off their generosity.
But of course, everyone makes mistakes - if a donor makes an error in their message for the Donor Scroll, you can walk it back for them. Here are the items you can change from your administrator account:
- Add the donor's name, or remove it so they appear as "anonymous".
- Add or remove the donation amount.
- Edit or remove the donor's note (you may want to do this if it has a typo, is inappropriate, or the donor intended for it to be a private message).
You cannot completely remove the gift from the scroll itself. It will, at the very least, appear as:
To edit an item on the donor scroll, first log in to your Fundraising Pages account. You should now be on your My Campaigns page, where all of your active campaigns are listed.
From the People tab at the top of your page, click Donors/Fundraisers.
Search for the donor whose donor scroll message you would like to edit. Select that donor from the display box that appears after you start typing in their name.
From the Donor Overview page, click the button Edit next to the order number of the donation you want to edit.
On the edit page, look for the section Privacy Settings. Edit the text field Note or Dedication and/or check or uncheck the boxes that read: "Post my donation amount", "Post my name", and "Share my information with the individual fundraiser".
Click Save anywhere on this page to publish the updates. Go back and view your campaign page to confirm that the Donor Scroll is just how it should be. Success!