- The zip code you entered for your donation does not match the zip code on record as your Billing Address (not your Mailing Address, these can be different) with the credit card company
- The security code you entered for your donation is incorrect.
- The expiration date you entered has passed or does not match what is on record with the credit card company.
- Your credit card company has declined the charge.
- The location of the computer you’re using to attempt the donation is in a different country than the address on your credit card.
We cannot reprocess a donation once it has failed. We recommend that you try to complete your donation again, ensuring that your zip code, address and security information match the information on file with your card issuing bank. If you continue to experience difficulty with your donation, please contact us.