In addition to the actual donation, if your first donation attempt was not successful, your account may show an authorization hold or Pending for the initial donation attempt(s). Please note that this is not an actual charge and should drop off of your statement within a few days (the length of time depends on your bank’s policy).
You may wish to contact your bank directly to have them remove this hold from your account. If the bank needs verification that we will not debit against the hold, we will happily provide it to them upon your request. We will need the card company's email or fax number and whose attention we should write the letter to.