DonateNow: The Basics

DonateNow is a user-friendly, highly customizable fundraising tool that allows you to track donations, manage events, and create streamlined pages showcasing your organization.

DonateNow also has only a 3% transaction fee for all donations. Donors can also choose to cover that fee, so your organization gets the full 100% of their donation.

1.) How Do I Customize My Donation Page?

Your donation page should reflect your organization’s story, from the words you choose to the pictures you share. DonateNow offers you the opportunity to edit your page so it shares your story, and looks exactly the way you’d like.

To customize your donation page, you’d first click on “Access Your DonateNow Account.”

Once you have arrived at your Dashboard, click “Add a DonateNow Page” on the right-hand side of the screen.

You should now see your main editing screen. From this page, you are able to adjust color schemes, add testimonials, create campaign goals, set up thank-you emails to your donors, and more!

As a note, please be sure to click “Save” often, in order to not lose any changes – and be sure to click “Publish” in the top right of the screen when you’re ready to share your page with the public!

2.) How do I run reports?

It’s important to know where you stand in order to know where to go – that’s why reporting is so important for planning for your organization’s future.

To run reports, you’d first click on “Access Your DonateNow Account.”

Once you have arrived at your Dashboard, you should be able to see “Reports” listed on the right-hand side of the screen.

When you click on a report, you will then be able to adjust the various parameters to customize the report to exactly what you are looking for.

We also highly recommend exporting the entire report to ensure you’re seeing all of the data.

3.) How do I manage my donor contacts?

Being able to find your donor’s information with ease can help you generate email lists to specific donors, recognize your recurring donors for their commitment, or simply know who is donating to your organization!

To find the reports related to your donors, you would follow the steps above to access your DonateNow account and find “Reports” on your Dashboard.  

There are several specific reports that you can use to track your donors. “Recurring Donations,” “Pledges,” and “Mailing List” will be most helpful in looking to pull donor information, depending on what you’re looking to use it for.